Listen to Your Customers, Amplify Your Success
All the tools you need to ask the right questions, measure what customers are thinking and how they’re feeling.
Effective customer experience management begins with listening. We believe that when you truly hear your customers, you unlock the potential for transformative insights and unparalleled business growth. Discover how our technology can revolutionize the way you listen to and engage with your audience.
SURVEY BUILDER
Listening Made Simple
Our powerful yet user-friendly survey tool is your secret weapon to understanding your customers better. Engage with customers in their preferred language, breaking down barriers to effective communication and create fully customizable and branded surveys that are as unique as your brand, ensuring that every interaction aligns seamlessly with your identity.
MULTI-CHANNEL SURVEYS
Multi-Channel Engagement
Listen to and engage with your customers effortlessly wherever they are. Kanari’s multi-channel surveys allow you to reach customers through SMS, WhatsApp, email and QR codes, or seamlessly integrate into your mobile apps, websites, and online applications.
DYNAMIC QUESTIONING
Advanced Capabilities, Deeper Insights
We know that listening isn’t just about hearing; it’s about understanding. With Kanari’s dynamic questioning you can adapt in real-time to what your customers experience, and tailor questions based on their interactions, ensuring every survey is relevant. With dynamic question logic, your surveys evolve just like your customers’ journeys.
ONLINE RATINGS
Post-Survey Engagement That Boosts Your Brand
Listening doesn’t stop when the survey ends. Kanari’s integrations post-survey take your customer relationships to the next level. Elevate your brand’s visibility and reputation and drive organic online reviews by seamlessly integrating social links on your post-survey page or keep the momentum going with embedded campaigns, videos, and special offers.
