Turning CX
into excellence
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Top-tier brands rely on Kanari to enhance their customer experience.
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Discover the Kanari platform
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Always be listening in real-time and at scale
Easily build and deploy branded, multilingual surveys – then integrate them into any stage of the customer journey, and across all your key channels and touchpoints.
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Uncover the hidden gems in your data
Enable your teams to dive deeper, uncovering valuable insights and the key drivers of satisfaction. Our best-in-class text analytics engine automatically analyzes comments, categorizes them and identifies sentiment and themes.
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Create accountability through shared insights
Give all those that matter access to your CX insights through powerful mobile-optimized dashboards and reports. Ensure front-lines and middle management are informed and in the loop through real-time alerts and notifications.
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Focus on closing the loop to drive action
Our case management module enables you to close both Inner and Outer Loops, ensuring your CX program turns feedback into action – successfully driving change and reaping benefits.